Question 1

Will sales reps see this as surveillance?

Accepted Answer

That depends entirely on how it is introduced, and it is worth being honest about. Teams that frame it as evidence for fair territory allocation, accurate reimbursement and removing month-end reporting work tend to see it accepted. Teams that introduce it as a monitoring measure tend to see resistance. The data is the same; the framing is not.

Question 2

How is beat plan adherence calculated?

Accepted Answer

Planned visits from the assigned beat are compared against geo-verified check-ins actually recorded, per rep and per period. Because the comparison runs continuously, coverage gaps surface during the month while they can still be fixed.

Question 3

Can we track time spent at each customer?

Accepted Answer

Yes. Check-in and check-out timestamps at the customer location give time-on-site, which distinguishes a substantive meeting from a brief appearance without anyone having to self-report duration.

Question 4

Does it work for reps who cover very large territories?

Accepted Answer

Yes. Distance and route data are captured alongside visits, which is often more useful for large territories than visit count alone — a rep covering 200km for four visits is not underperforming relative to one covering 20km for eight.

Question 5

Can visit data be used for travel reimbursement?

Accepted Answer

Yes. Recorded distance and verified visits support expense claims directly, which removes most of the friction and disputes around field reimbursement.