Question 1

What radius should we set for a geofence?

Accepted Answer

It should match the site. A single-floor office is usually well served by a tight radius, while a factory campus or construction site needs a wide one to avoid flagging staff who enter from a different gate. Setting one global radius across dissimilar sites is the most common configuration mistake and produces either false flags or a boundary too loose to mean anything.

Question 2

Should out-of-boundary punches be blocked or flagged?

Accepted Answer

For fixed-site staff, blocking is usually right — there is no legitimate reason to start work elsewhere. For field staff, flagging is almost always right, because starting from a client site is normal and blocking would simply stop them recording attendance at all. The setting exists because the correct answer differs by team.

Question 3

Can one employee be assigned to multiple sites?

Accepted Answer

Yes. Staff who rotate between branches are validated against any of their assigned locations, so a legitimate punch at a second branch is accepted without an exception being raised.

Question 4

Does geofencing work with WhatsApp attendance?

Accepted Answer

Yes. A WhatsApp check-in that includes a shared location is validated against the assigned geofence in the same way as a mobile app punch.

Question 5

What if GPS accuracy is poor at a particular site?

Accepted Answer

Location accuracy is assessed before a punch is validated, so a low-confidence reading is not treated as a definitive in-or-out result. At sites with consistently poor GPS — basements, dense industrial areas — a kiosk or biometric device at the entry point is the more dependable primary method.