Question 1

Can employees check their leave balance over WhatsApp?

Accepted Answer

Yes. They ask in the thread and receive the current balance per leave type, including days already committed to pending requests — which is the figure people actually need and the one most systems fail to show.

Question 2

Are leave policies still enforced if the request comes through WhatsApp?

Accepted Answer

Yes, and they are enforced at the point of request. Balance, notice period, maximum consecutive days and carry-forward caps are validated before the request is submitted, so employees find out immediately rather than after an approver rejects it.

Question 3

What happens to attendance and payroll when leave is approved?

Accepted Answer

The attendance record is marked automatically and payroll treats the days as paid or unpaid according to the leave type. This is the step that most often breaks in spreadsheet-based processes and produces surprise deductions on payslips.

Question 4

Can we still use the web portal and mobile app for leave?

Accepted Answer

Yes. All three channels write to the same leave record. Employees and managers use whichever suits them, and HR sees one consistent history.

Question 5

Does it handle multi-level approvals?

Accepted Answer

Yes. You configure the approval chain, and requests route through it with escalation if an approver does not act within the window you set.